Your company’s story told by data

Use a powerful real-time visualization engine to track the results of VoC team efforts over time, from internal progress on action plans to business results achieved.

Understand your customers

Link customer sentiment measurements to KPIs for a broader understanding of customer relationships and their impact on the bottom line: Net Promoter Score (NPS), Customer Satisfaction (CSAT), Churn rate, Retention rate, Customer Lifetime Value (CLV), or Customer Effort Score (CES).

Set your teams up for success

You can meet each team’s reporting needs through pre-built or customizable dashboards for each member of your company to get exactly the information they need.

Identify the best actions

Get better results by using each customer’s feedback to do more effective and more strategic tasks through appropriate dashboards.