Unlock the meaning of customer experience data with an intuitive query platform. Unstructured text is transformed into structured data to build your Customer Experience strategy.
Turning words into insights with AI driven analysis
speech & text analytics
With Speech and text analytics, you can analyze the content of all customer expressions to get a clear view of the customer’s voice.
sentiment analysis
The power of artificial intelligence will give you the ability to understand the sentiment of your customers through complex analytics.
predictive analytics
Use experience data to predict customer behaviour and build clear business cases for pre-emptive CX improvement.
The human experience
One solution fits all
CXaaS powered by sandsiv+ embraces both the voices of customers and employees, aligning every project around what truly matters – the Human Experience.
CXaaSpowered by sandsiv+ for VoC
Whether you’re a fast-growing innovator or a global organization, we offer Voice of Customer programs tailored to your needs.
